Refund and Returns Policy

Refund and Returns Policy

Overview

Refunds or exchanges can be requested within 30 calendar days of purchase. After 30 days, you may be eligible for a partial refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days of receipt of the returned product.

Late or missing refunds

If you have not received your refund within a reasonable timeframe, please contact us at [email protected]

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need more help?

Contact us at [email protected] for questions related to refunds and returns

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